Arleen, a longtime ECI Comfort customer in Langhorne, Pennsylvania, reached out to our team after experiencing a major issue with her heating system. Her home was still relying on a 30-year-old oil furnace, and after years of service the heat exchanger had cracked. Because a cracked heat exchanger can allow combustion gases to enter the home, it’s one of the most serious furnace failures and typically requires immediate replacement.
Arleen had been working with ECI Comfort for about seven years and already trusted our team. During our conversation, she shared that she liked working with a family-owned and operated company and appreciated the honest recommendations she had received in the past.
While discussing options, we discovered that natural gas was already available in the home. That made it the perfect opportunity to move away from oil and upgrade to a more efficient gas heating system paired with a modern air conditioner.
Our Solution
After evaluating the home and Arleen’s comfort goals, we recommended a high-quality Trane heating and cooling system designed to provide reliable comfort, quieter operation, and improved efficiency.
Switching from oil to natural gas eliminates the need for oil deliveries and often reduces long-term heating costs. At the same time, installing a modern HVAC system ensures better airflow, more consistent temperatures, and significantly quieter operation compared to older equipment.
Because Arleen’s previous system had served her home for three decades, she wanted a replacement that would provide dependable performance for many years. A Trane system was the ideal choice because of its durability, warranty coverage, and reputation for long-term reliability.
Our installation team completed the project at her Langhorne home and handled every part of the conversion, including installing a new gas line, upgrading the duct connections, and ensuring the system was properly matched for the home.
As part of the installation, our technicians also added a programmable thermostat, installed a new gas line, built custom supply and return plenums, and installed a surge protector to help safeguard the equipment. A new lineset and proper venting were also installed to ensure the system operates efficiently and safely.
Benefits of the New System
With the new Trane system installed, Arleen’s home now has a much safer and more efficient heating and cooling setup.
The most immediate benefit was eliminating the cracked heat exchanger and restoring safe heating to the home. The new gas furnace also removes the need for oil deliveries, which simplifies winter heating and reduces the risk of running out of fuel.
The upgraded equipment runs significantly quieter than the previous furnace and provides more consistent comfort throughout the home. Modern components and proper airflow improvements also help improve efficiency, which can lower long-term operating costs.
In addition, the strong manufacturer warranties provide peace of mind knowing the system is protected for years to come.
Conclusion
For Arleen, upgrading her 30-year-old oil furnace to a modern Trane heating and cooling system was the right long-term solution. The project not only resolved the safety concerns caused by the cracked heat exchanger, but also allowed her to convert to natural gas and enjoy a quieter, more efficient HVAC system.
Because she had already trusted ECI Comfort for years, she knew our team would recommend the best solution for her home and install it correctly. Today her Langhorne home is equipped with a reliable new heating and cooling system that will provide comfort for many years to come.
Check out her 5 star review below!
"Excellent job! I’m very pleased. From working with Evan on information and details in order to choose a unit to the gentleman who were here all day to install, Mike, Ryan, and Jim…a seamless, stress free experience! They promptly showed up on scheduled and their work was clean and neat. I highly recommend."
ECI Comfort specializes in installing Trane in the Delaware Valley area. If you are interested or would like to know more, click the button above or reach us at (267) 927-8755 or www.ecicomfort.com
