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Privacy Policy

Information We Collect

Personal Data

We may collect the following types of personal data from you:
 
  • Contact Information: Name, email address, phone number, and postal address.
  • Account Information: Username, password, and other information used to access our services.
  • Payment Information: Credit card details, billing address, and transaction history.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

Non-Personal Data

We may collect, use, and share aggregated data such as statistical or demographic data for any purpose. Aggregated data may be derived from your personal data but is not considered personal data as it does not directly or indirectly reveal your identity.

How We Collect Information

  • We use different methods to collect data from and about you, including:
  • Direct Interactions: You may give us your personal data by filling in forms or by corresponding with us by post, phone, email, or otherwise.
  • Automated Technologies or Interactions: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
  • Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources.

Use of Your Information

  • We may use the information we collect in the following ways:
  • To provide, operate, and maintain our website.
  • To improve, personalize, and expand our website.
  • To understand and analyze how you use our website.
  • To develop new products, services, features, etc.

SMS Messaging Privacy Notice

By opting into our mobile messaging program, you consent to receive recurring text messages from ECI Comfort (and its designated text sender number(s)). Message & data rates may apply. Message frequency may vary.

The mobile phone number you provide will be used only by ECI Comfort for the purposes of the specific SMS program you opt into (e.g., service updates, appointment reminders, promotional offers) and will not be sold, rented, leased, or shared with any third parties or affiliates for marketing or promotional purposes.

You may opt out of receiving SMS messages at any time by replying STOP. You may also obtain help by replying HELP or emailing us at [Support Email].

We collect the phone number you provide and any information you choose to submit via the program. We implement reasonable administrative, technical and physical safeguards to protect this information. For more details on how we collect, use, store or disclose personal information, please refer to our full Privacy Policy [link].

Use of our website and mobile messaging program constitutes your agreement to this SMS-specific privacy notice.

 
Providing HVAC Solutions in Bucks County, Philadelphia & Beyond

ECI Comfort

We are committed to protecting your privacy. Your personal and mobile data will not be shared with third parties for marketing purposes under any circumstances. Your data will not be transferred to external organizations.

We collect and use your data solely for the purpose of providing our services and communicating with you as necessary. We do not sell, share, or disclose your personal information to any external parties.

We implement strict access controls and data protection protocols to prevent unauthorized access, sharing, or disclosure of your information.

You have the right to opt out of our messaging campaigns at any time. To do so, please follow the instructions provided in our messages or contact us directly at 215-245-3200.

 

Contact ECI Comfort