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Case Studies

Jan 19, 2018 12:26:14 PM by Dan Kelly

Replacing a Furnace with a Cracked Heat Exchanger in Morrisville, PA

PROBLEM: Our homeowner had a 13-year-old gas furnace that developed a crack in the heat exchanger causing carbon monoxide to escape into the house and set off detectors.

SOLUTION: ECI Comfort replaced the heater with the cracked heat exchanger with a new Amana gas furnace that features a two-stage variable speed motor and comes with a lifetime heat exchanger warranty. 

Morrisville home reaches out to ECI Comfort to fix a cracked heat exchanger.It's never a good thing waking up in the middle of the night to the sound of an alarm going off in your house. That's exactly what alerted this Morrisville, Pa. homeowner to the dangerous situation that was developing in his basement. 

The alarm was from a carbon monoxide detector, and it was detecting the gas in the basement near the furnace. When we arrived the following day to assess the problem, we found that the gas furnace had developed a crack in the heat exchanger which was allowing the deadly gas to escape in the house.

This leak meant that we had to shut down the heating system for the house -- and this was during the worst cold snap of the season where temperatures dropped to the single digits at night and struggled to get out of the teens during the day.  Luckily for the homeowner, he had a wood burning stove that did a great job of keeping the main floor cozy. We also supplied him with additional space heaters to keep the rest of the home as comfortable as possible until we could replace the furnace.

A couple of days later we got the homeowner a proposal with a couple of furnace options to choose from. He decided on an Amana gas furnace with a two-stage variable speed motor. Its variable space speed blower uses as little energy as a 100-watt light bulb to deliver even, constant warmth room-to-room, floor-to-ceiling. It also features an 80 percent AFUE  (Annual Fuel Utilization Efficiency) rating, which will equate to energy and utility cost savings.

A two-stage variable speed motor Amana gas furnace installation inside of the Morrisville homeAnother aspect about the new Amana gas furnace that the homeowner is bound to appreciate is the lifetime warranty on the furnace's heat exchanger. If the heat exchanger in this gas furnace ever fails for the original, registered homeowner, they will provide a new furnace at no cost. There's also a 10-year parts limited warranty on all functional parts of the heater. 

We're happy that we were able to get the furnace replaced in a short amount of time so that the homeowner and his four-legged-friends could finally relax and stop feeding the wood stove to keep the house warm. And we're sure that he'll enjoy the additional energy savings that the new and efficient furnace will provide.


Are you interested to see how a new furnace could save you money on energy costs? We've got the experience and expertise to get you the comfort you crave while increasing efficiency and saving money. Click the button below or give us a call at 215 - 245 - 3200.

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This entry was posted in Heat Exchange, Heater Safety, Gas Heat, Furnace, Cape Cod Style Homes, Morrisville, PA, Gas Furnace