This past June into July, the Delaware Valley faced a dangerous heatwave with temperatures surging into the upper 100s — temperatures we have not experienced in more than 13 years. Our homeowner, in Lambertville, NJ, Melissa woke up to a sweltering house and quickly realized that her central air conditioning system wasn’t working.
Her home had always been cooled by a system that had quietly done its job for over two decades. But on this record-setting day, it finally gave out. With the indoor temperature rising rapidly and no relief in sight, Melissa needed immediate help. She found ECI Comfort on Google and called us out that day.
The First Call: Understanding the Urgency
When Melissa reached out to us, she was understandably distressed. Her AC system had completely shut down, and with no airflow in the middle of a severe heatwave, the comfort and safety of her home was in jeopardy. We knew this wasn’t just a service call; this was a situation where timing, care, and fast action would make all the difference.
At ECI Comfort, we believe in treating every customer like family. Our team immediately prioritized Melissa’s call and dispatched a seasoned technician to assess her system within just a few hours.
The On-Site Visit: Diagnosing a System at the End of Its Life
Upon arriving at Melissa’s home, our technician quickly determined that the system was beyond repair. After more than 20 years of service, the AC's major components, including the compressor had failed. Ductwork and electrical connections also showed signs of age, and it was clear that even a temporary repair wouldn’t restore reliable function with the temperatures that were approaching the upcoming few days.
Rather than applying a quick bandage that wouldn’t last, we believed Melissa deserved a solution that would keep her home cool for many years to come. Our technician immediately contacted a project manager, who arrived later that day to help Melissa review her options in detail and move forward with confidence.
The Solution: Comfort Restored with Daikin Heat Pump Technology
Melissa and our Project Manager, Matt Lafferty, came to the conclusion that a Daikin Heat Pump System would be the perfect fit for Melissa and what she is looking for. Our team installed a high-efficiency Daikin Heat Pump System with r-32 refrigerant, designed to deliver powerful cooling in summer and dependable electric heat in winter.
The system included a matching Daikin air handler, a 10kW electric heat kit, and a Honeywell smart thermostat for precise, remote control. We also upgraded the attic wiring and added protection components like a drain pan and float switch for long-term safety and reliability.
Daikin’s inverter technology ensures quiet operation, consistent comfort, and excellent energy savings—something Melissa will benefit from year-round. Within hours of her install, her home was cool again, and she had a modern, efficient system she could count on for years to come.
Benefits of a Daikin Heat Pump System
As part of our commitment to quality, Daikin is a great fit for homeowners who want energy efficiency, reliability, and comfort in all seasons. Here’s why Melissa’s new system was such a smart investment:
Reliable comfort in extreme temperatures
Daikin systems are built to perform even on the hottest and coldest days of the year. With inverter technology, they maintain a steady indoor temperature without the ups and downs of older systems.
Significant energy savings
Melissa’s new system operates with much greater efficiency than her old unit, meaning she can expect lower energy bills and less environmental impact.
Quiet, seamless operation
No more loud startups or rattling vents—just quiet, smooth air circulation that lets her enjoy her home in peace.
Year-round heating and cooling
Unlike traditional AC systems, this heat pump also provides effective electric heat in the winter, making it a perfect all-in-one solution for Northeast climates.
Smart controls
The new smart thermostat gives Melissa the ability to control her system remotely, schedule settings, and monitor energy use with ease.
The Outcome: Fast Relief and Long-Term Peace of Mind
In the face of a dangerous heatwave, Melissa needed a partner she could trust, and ECI Comfort delivered. Her old system was replaced with a modern, efficient solution that will serve her for many seasons to come. We’re proud to have been there when it mattered most. Whether it’s a planned system upgrade or an emergency call on the hottest day of the year, our mission is always the same: treat every customer with urgency, compassion, and the highest level of care.
Is Your System Ready for the Next Heatwave?
At ECI Comfort, we understand how much your home comfort matters—especially when the temperatures climb. If your air conditioner is old, inefficient, or unreliable, don’t wait for an emergency. Let’s talk about a solution that fits your home, your schedule, and your budget.
ECI Comfort specializes in installing Daikin in the Delaware Valley area. If you are interested or would like to know more, click the button above or reach us at (215) 245-3200 or www.ecicomfort.com.
