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Case Studies

Sep 8, 2023 1:57:59 PM by Logan Donahue

Philadelphia Homeowners Upgrade to Mitsubishi Electric Heat Pump and Ductless Mini-Splits

PROBLEM: These homeowners were eager to eliminate their window AC units and find an alternative that offered optimal energy efficiency while providing them with quiet comfort.

SOLUTION: To provide these homeowners with year-round comfort and energy efficiency, ECI installed a cutting-edge Mitsubishi Electric heat pump featuring two sleek high-wall ductless units. And as a special thank you for their service, they were also able to take advantage of our military discount.

Kathy and Jack, owners of a rowhome in the city of Philadelphia, have long endured the laborious task of hauling their window AC units out of storage every summer. However, they have always been interested in a more convenient and noise-free alternative. When they called ECI, we were eager to help them with their comfort. After their consultation, they decided to get a Mitsubishi Electric ductless system, which consisted of an outdoor heat pump and two wall-mounted indoor air handlers. 


Mitsubishi Heat Pump install outside Philadelphia Rowhome
Mitsubishi MXZ Heat Pump

Kathy and Jack replaced their window units with two indoor ductless units paired with an outdoor heat pump, which is able to provide both heating and cooling. It uses advanced technology to efficiently transfer heat, making it a cost-effective solution for maintaining indoor comfort throughout the year. Check out the benefits of Mitsubishi Electric heat pumps below. 


Mitsubishi Electric is known for its energy-efficient HVAC systems. The MXZ Heat Pump is designed to operate efficiently, helping to reduce energy consumption and lower utility bills. It often comes with high SEER (Seasonal Energy Efficiency Ratio) and HSPF (Heating Seasonal Performance Factor) ratings.

Zoned heating and cooling

This system allows for zoned heating and cooling, which means you can control the temperature in individual rooms or zones independently. This can lead to more precise comfort control and potential energy savings by not heating or cooling unoccupied areas.

Quiet operation

Mitsubishi Electric mini-split systems are known for their quiet operation. The MXZ heat pump units are designed to operate quietly, ensuring minimal disruption to your indoor environment.

Hyper-heating technology

Mitsubishi Electric's Hyper-Heating technology is designed to maintain heating capacity even in extremely cold conditions. This feature ensures that the system can provide reliable heating during the winter months.

Hyper-Heat Versus Standard Heat Pumps

10-year warranty

Our customers received an exceptional 10-year warranty that covers the heat pump's compressor and parts. This provides peace of mind, knowing that they're fully protected in the event of any issues with the unit.

With this extended warranty, you can confidently choose the MXZ Heat Pump as a reliable and long-lasting solution for your home's comfort needs.

Mitsubishi MSZ-GL Ductless Mini-SplitsMitsubishi indoor unit install in Philadelphia master bedroom

Next, let's take a look at the Mitsubishi MSZ indoor models that Kathy and Jack chose for their home. They were delighted to discover that these indoor units were the perfect match for their home and made the decision to install two of them -- one in the rear guest room on the second floor and another in their previously uncooled basement. With the upstairs unit efficiently cooling their entire second floor, including their own bedroom, two guest bedrooms, and even a bathroom, they were finally able to enjoy ultimate comfort throughout their living space.

Advanced technology for energy savings

The MSZ-GL model offers efficient heating and cooling capabilities, making it a cost-effective solution for maintaining indoor comfort throughout the year. With its advanced technology, the GL can transfer heat efficiently, reducing energy consumption and lowering utility bills. The zoned heating and cooling feature allows for precise comfort control and potential energy savings by only heating or cooling occupied areas. 

Smart home capabilities 

Not only do these air handlers operate quietly, ensuring minimal disruption to the indoor environment, but they also come with wireless remote controls for easy temperature adjustments. This wireless remote control allows you to adjust the temperature, fan speed, and mode settings from the comfort of your couch or bed. Depending on the model and configuration, you may have the option to integrate the MXZ-2C20NA3 with a smart home system, allowing you to control and monitor your HVAC system remotely using a smartphone or other smart devices.

Washable filters and advanced IAQ

Additionally, some models may include advanced filtration options, improving indoor air quality and promoting a healthier living space. They also have washable filters that are easily cleaned. Watch the video below on how to clean your Mitsubishi split filters.

Environmentally friendly 

Mitsubishi Electric ductless mini-split units are environmentally friendly due to their high energy efficiency, inverter technology, zoned heating and cooling capabilities, and use of eco-friendly refrigerants. These systems reduce energy consumption, minimize greenhouse gas emissions, and eliminate duct-related energy losses, making them a sustainable choice for heating and cooling needs while also promoting indoor comfort and air quality


A Mitsubishi Electric ductless heat pump system is a great duo to provide cooling and heating to Kathy and Jack's whole home with less energy usage. Plus, with ECI's Military and First Responder Discount, they were about to save money on their new unit, on top of their energy savings to come! Jack and Kathy absolutely enjoy their new unit, and mentioned they would recommend us to their family and friends in the future! 

Check out this 5-star review that they left for us on Google!

"We would highly recommend this company, they are first class and go above and beyond to make the customer satisfied." -Kathy

Contact ECI Comfort

 ECI Comfort specializes in installing Mitsubishi Electric systems in and around Bucks County, PA. If you are interested or would like to know more, click the button above or reach us at (215) 245-3200 or info@ecicomfort.com!



This entry was posted in AC window units, Heat Pump, Mitsubishi Electric, Ductless, Rowhomes, Air Conditioning, Hyper-Heat, Philadelphia, PA, Row & Townhome Style Homes