Case Studies

PROBLEM: An older Chestnut Hill home had a 5–10°F temperature difference between the first and second floors. Cooling the upstairs at night meant making the first floor uncomfortably cold, and the home's approximately 80% efficient furnace no longer aligned with his comfort or energy-efficiency goals.

SOLUTION: A two-zone hybrid heating and cooling system paired a fully modulating Ruud RD18 heat pump with a 96% efficient, two-stage variable-speed Ruud furnace. New ductwork and independent controls for each floor gave the home more precise comfort, improved humidity control, quieter operation, and less reliance on fossil-fuel heating.

THE PROBLEM: An older air-conditioning system stopped working during the August heat after its blower motor failed. Although the immediate repair restored cooling, the home's 1997 furnace, 2004 air conditioner, and aging R-22 system made long-term reliability, efficiency, and future repair costs growing concerns.

PROBLEM: When the existing central air-conditioning system in this Levittown, PA home stopped working, the homeowner needed a reliable replacement to restore summer comfort. But replacing the AC also presented an opportunity to reconsider another major part of the home's comfort system: its reliance on oil heat.

PROBLEM: Eliza relied on window air conditioning units to stay comfortable during the summer months. However, they were inefficient, noisy, and unable to provide consistent, whole-home comfort.

SOLUTION: Having worked with ECI in the past, Eliza reached out to our owner, Ron, whom she had trusted on previous projects. Ron sent our project manager Matt to assess her home and finalize the heating and cooling system she had always wanted. Today, Eliza enjoys a quiet, energy-efficient system that keeps the areas she uses most at the perfect temperature—providing reliable, year-round comfort that her old window units never could.

Problem: Joe’s single-stage heat pump could only operate at full capacity, limiting its ability to deliver consistent temperatures, efficient performance, and effective humidity control throughout Pennsylvania’s changing seasons.

Solution: ECI Comfort upgraded his Penndel home with a Ruud two-stage heat pump and matching air handler that can adjust its output for quieter operation, steadier comfort, and improved year-round efficiency.