Case Studies

THE PROBLEM: During the middle of the summer heat, an 18-year-old HVAC system stopped providing air conditioning in a Doylestown, PA home, leaving the homeowner without reliable cooling when it was needed most. The existing Carrier heating and cooling system had served the home well for nearly two decades, but with the air conditioner no longer keeping the house comfortable, it was time to determine whether another repair made sense or if replacing the aging HVAC system was the better long-term solution.

PROBLEM: Shortly after purchasing their new home, our customers air conditioning system failed during one of the hottest weeks of July. Restoring reliable cooling quickly became a top priority. 

Problem: An aging gas furnace was red-tagged during a major snowstorm, leaving a Blue Bell homeowner without heat in freezing temperatures. The system was unsafe to operate and required immediate professional replacement.

Solution: ECI Comfort arrived the same day and completed a full furnace replacement the next day. The new system restored safe, dependable heat and gave the homeowner peace of mind during extreme cold.

PROBLEM: The homeowner’s aging HVAC system was becoming unreliable and inefficient, and he was gathering multiple quotes while searching for a trustworthy company that could deliver a high-quality, long-lasting solution.

PROBLEM: Our homeowners ran into constant problems with their old air conditioner and had enough of it when they started to remodel their basement.

SOLUTION: ECI installed a brand new Trane air conditioner and Trane furnace to ensure that both systems run perfectly with one another. Our homeowners also chose to use financing which allowed them to enjoy their comfort now and pay later. 

PROBLEM: Our local Penndel homeowners had a 60-year-old inefficient and outdated system that has encountered lots of work over the years. They were ready for a replacement but worried about their options.

SOLUTION: After winning the March Sadness giveaway, ECI installed a brand new Trane XR14 heat pump for year-round comfort. The heat pump will provide them with cooling comfort in the summer and will act as a backup heat source in the winter.

PROBLEM: The Ramirez family of Levittown had an original oil boiler that went up in smoke and flames, covering their home with soot this winter after years of needing to be replaced. They were entered into our March Sadness tournament by their friend for a chance to receive a brand new HVAC system, but ended up being one of the runner-ups. 

SOLUTION: ECI Comfort, with the help of Trane, installed a brand new Trane XR16 heat pump with one outdoor unit and one air handler in the attic for the Ramirez family for free so they could live comfortably in the winter without any worries. 

PROBLEM: After a mandate was passed to stop the production of R-22, Family Service in Langhorne was ready to upgrade their Trane units. Although they served them well for 20 years, repairs were becoming more difficult and expensive. 

SOLUTION: ECI replaced four of their rooftop units with packaged air conditioning and heat Trane units again, but this time using a newer, more efficient model.