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No matter what you need, we promise to deliver a 5-Star Experience!

Our Five-Star Process

Preparing for your free in-home consultation with ECI Comfort 

🤓 Research your options

Before your HVAC consultation, take some time to research different HVAC systems and products that may be appropriate for your home. You can find this information on our website under products or read our blog posts. Switching over to green energy is the most popular option right now due to its efficiency and savings! 

📝 Provide an account of current problems/needs

If you're buying a new HVAC system, it's probably because your current one is starting to let you down.  Make a list of your home's unique heating and cooling needs, such as room size, insulation quality, and energy efficiency. Understanding what you like about your current system will help you compare it to a newer one. But also understanding the negatives of your system will benefit your decision even more.

💸 Give a history of energy costs and understand your budget

Saving energy -- and money -- is on everyone's mind. If you can, provide a breakdown of one year of energy consumption. If you don't have access to older bills, you can get that from the utility company. For example, high energy usage may point to issues like a system that isn't the right size for your home.

Knowing your budget is crucial before your consultation. Be upfront with your HVAC professional about your budget so they can provide options that are within your price range. ECI offers many financing options through Wells Fargo and Synchrony and budgeting we are happy to help you with. There are many tax rebates and credits available at the moment with incentives such as the IRALIHEAP, and other oil, gas, and electric rebates. 

ECI also provides a Price Match Guarantee so that you can take the stress out of searching for the lowest price.

🤔 Be open to suggestions

During your consultation, your HVAC professional may suggest options that you haven't considered. Be open to these suggestions and ask questions to better understand why they may be the best choice for your home. Our comfort specialists are professionals who care about the comfort of your home and help you save money while doing so!

👍 Take notes and follow up

Take notes during your consultation, and ask for a written estimate to refer to later. This will help you compare different options and make an informed decision. After your consultation, follow up with any questions you may have about the recommended HVAC system or installation process. Your ECI Comfort specialist will be happy to answer any additional questions you may have.